Support Request Form

Fill out the following form for non-emergency support. 

Contact Information

Help Desk Support
Phone: 402.858.9311
Toll Free: 800.304.2320

Email: support@sultek.com
FAX 402.858.9309

Help Desk Hours of Operation:
Monday - Friday, 8 a.m. - 5 p.m. (CT)

SulTek recognizes the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas Eve, Christmas and New Year's Eve.



Support

SulTek Help Desk Support Services  

SulTek provides a innovative full-service Help Desk to remotely manage and troubleshoot technology related problems for our customers. Our Help Desk team provides efficient, customer focused and knowledgeable up-t-date support for issues related to computers, servers, viruses, email, connectivity and more. Our Help Desk is staffed by experienced technicians with training in the field of IT services.


  • Help Desk can troubleshoot the majority of incoming service requests without ever having to dispatch technician on-site.
  • By offering Help Desk support it provides you a convenient and reliable means for you to get help, your questions answered and your issue resolved without the need or wait for onsite support.
  • Techs can see and remotely control systems for more productive troubleshooting.
  • Extensive documentation is maintained for each network to ensure continuity of knowledge.
  • In instances when onsite support is necessary, the Help Desk dispatches the network technician and monitors the task to ensure an efficient and satisfactory resolution.